Get Help with REDP!NGCurrent SOS and SAR App Support
Contact the REDP!NG team for technical issues, account questions, rollout guidance, SAR partnership discussions, and current product support. For life-threatening emergencies, contact local emergency services directly first.
How to Reach Us
Choose the best contact path based on whether you need product help, technical support, documentation, or partnership review.
Email Support
support@redping.com
Best path for product, account, pricing, and technical support questions
Emergency Services
Contact your local emergency services
For life-threatening emergencies, call 911 or your local emergency number
Documentation
Current help resources
Review current safety guidance, setup notes, and public workflow documentation
SAR Partnerships
Contact for review
Discuss current responder coordination, partnerships, and deployment questions
Send Us a Message
Choose your category and include the details needed for a follow-up reply
Choose Category
Select the type of support you need
Urgent Safety Issue
For urgent issues affecting active REDP!NG workflows or safety communication behavior
Technical Support
App functionality, bugs, permissions, device support, and account issues
SAR Partnerships
Responder organizations, partnership review, and deployment discussions
Business Inquiries
Plans, rollout questions, business coordination, and launch-stage inquiries
Media & Press
Press requests, interviews, launch coverage, and media coordination
General Inquiry
General questions about the current app version, support paths, and public information
Contact Form
Please select a category above to route your message correctly
Support Resources
Guidance and help resources for setup, safety features, and current platform use
Email Support
For platform questions, technical support, and partnership follow-up
Regional Emergency Numbers
Regional reference numbers
REDP!NG is a communication platform. It does not provide emergency services directly.
Frequently Asked Questions
Common questions about REDP!NG
Getting Started
Emergency Response
Features & Technology
Pricing & Plans
Privacy & Security
Support & Technical
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help.